Join us for the May Online Presentation of the 2026 DVTA WEBINAR SERIES:
On Thursday, May 21st, 2026, from 7 PM to 8:30 PM (EST) via Zoom
Ethics in Medical Interpreting: Boundaries, Best Practices, and Real‑World Decisions
Presented by: Joumana De Santiago
Presentation Overview:
Ethics in Medical Interpreting: Boundaries, Best Practices, and Real‑World Decisions
This webinar offers a practical, case‑based refresher on medical interpreting ethics and core professional behaviors that support patient‑centered care. Participants will explore common ethical challenges interpreters face in healthcare settings, including role boundaries, confidentiality, impartiality, managing pace and flow, and navigating requests that fall outside the interpreter’s role. The session will also reinforce everyday best practices, such as pre‑session preparation, maintaining direct clinician‑patient communication, and interpreting everything that is said, to promote accuracy and trust. Real‑world scenarios will be used to help interpreters apply ethical decision‑making in fast‑paced clinical environments.
About the presenter:
Joumana is the Director of Interpreter Services at Lehigh Valley Health Network, where she has served for over 20 years. She leads language services across LVHN and its affiliates, overseeing a team of 50+ interpreters, managing vendor partnerships, and ensuring compliance with Centers for Medicare & Medicaid Services regulations. She develops innovative, high-quality language access solutions, leads training initiatives, and partners with clinical and administrative leaders to improve patient experience and outcomes.
A Lehigh Valley native, she is bilingual in Spanish and English, and also serves as a medical interpreter and instructor for Bridging the Gap. She is deeply committed to ensuring equitable, culturally competent healthcare for all.
AOPC: 1.5 CEUs CHI: TBD CMI: TBD ATA: TBD
Recording: Presentations are not recorded
Difficulty level: All are welcome.
Registration Closes: Wednesday, May 20th, 2026, at 11:59 AM EST.
The workshop is free of charge for current DVTA members and $45 for non-members.
Members must sign in to their account to RSVP.
Refund Policy: All purchases are final. We are unable to issue refunds once your purchase has been processed.
You will receive a Zoom link within 24 hours before the event. Please make sure to check your spam folder.
See you then!
DVTA Board of Directors